Orders placed Monday through Friday PST (excluding U.S. federal holidays) will be processed the following business day and, pending credit card verification, will be shipped within three business days. Orders placed on non-business days will be processed the following business day and will be shipped, pending credit card verification, within three business of the day of processing.
CAN I CHANGE OR CANCEL MY ORDER?
We are committed to getting your order to you as quickly as possible. Therefore, once your order is placed it generally goes immediately into the fulfillment process and may not be cancelled or changed. If you realize you've made a mistake after placing your order, please contact us immediately.
We offers two shipping options, express and standard delivery, in order to accommodate those who would like their orders to arrive as quickly as possible and those who are looking for the most economical way to receive their purchases. All orders are sent via USPS, except South Korea. Once items in an order have been Scanned and Delivered by the courier or mail carrier, We will cease to have any liability pertaining to the order delivery; all items at that juncture will be considered the sole responsibility and property of the customer. Please note that we are not responsible for the delivery of International economy packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer.
Orders to be shipped within the U.S and South Korea will be eligible for free 3-5 business day shipping as long as their total is greater than or equal to $100. Note free shipping may not apply to sales items or the amount could be changed during sales event.
LIST OF COUNTRIES MAYBELL SHIPS TO, IN ALPHABETICAL ORDER
-South Korea ( 배송지가 한국일 경우, 주문하실때 주문자 이름 과 주소를 한국어로 작성해주시면 더 정확히 배송 되니 참고해 주시기 바랍니다.)
All orders placed to South Korea from June 1st 2019 will require a customs clearance number or a resident registration number. You can find the place where the customs clearance number is written on the shipping address page. (2019 년 6월 1일 부터 한국으로 배송되는 모든 주문은 주문자의 개인 통관 번호 혹은 주민등록 번호가 필수입니다!. 해당 란은 배송주소 페이지 personal custom clearance code 란에 기입해 주시면 됩니다. 개인 통관 번호 미입력에 따른 배송지연이나 통관시 발생하는 문제에 대해서 저희는 책임지지 않습니다.
INTERNATIONAL CUSTOMS & DUTIES
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges, and are not able to tell you what the costs may be, as customs policies and import duties differ from country to country.